Robert X. Cringely, the host of PBS’ “Electric Money”, a long-time tech industry commentator, and a highly opinionated blogger, offers a scathing critique of IBM in a recent post:

IBM is a disaster-in-the-making. Big Blue as a total enterprise is running primarily on customer inertia and clever advertising, which definitely isn’t enough.

One aspect of IBM’s malaise is the disconnect between the traditional public image of the company (basic research, advanced R&D, patents, patents, patents) and the fact that most of their revenue-generating businesses aren’t about hardware or software products at all, but services. Why continue to spend all that money if you’re mainly just a business/IT consulting company made up of IGS and Price Waterhouse? Why, indeed.

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